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Delivery Information - Cut-off Time 15:00 Monday-Friday

> Click here for our Opening Hours and Delivery Times

Free Delivery - Orders Over £90 (Online Orders Only / 2-5 day service) subject to Terms & Conditions*

At checkout enter your delivery Postcode - the available options and charges will be provided depending on the product and location prior to any purchase.

*Excludes Islands and some Scottish postcodes where surcharges apply, click here for exclusions. Free delivery is not valid on any telephone order.

PLEASE NOTE: Orders placed before 15:00 weekdays will be dispatched on the same day subject to stock and points below. Orders placed after 15:00 on Friday or over the weekend will be dispatched on the following Monday.

If you wish to make any additions or alternations to your initial order you will need to let us know before 12.00 noon.

We are closed over Bank Holidays.

For full details please visit to our Deliveries page.

International Delivery – Cut-off 12 Noon Monday-Friday

RoughTrax offers fast, reliable, and affordable service as standard, we make sending your international order easy with an online tracking system sent straight to your email once despatched.

To confirm a delivery price simply add products to your basket, select your country and enter your postcode in the delivery field. The website will automatically calculate your delivery price. Goods can be sent worldwide.

All International orders are sent with FedEx, Parcelforce or DHL depending on the product/s & service you have selected.

For full details please visit our International Deliveries page.

Arrange Own Courier

If a delivery method is not available, an option of “Arrange My Own Courier” will display. This enables you to order through the website and arrange your own courier for your goods to be collected directly from RoughTrax in Bristol, UK.

For full details please visit to our Arrange My Own Courier page.

Returns

At RoughTrax we know that sometimes you will need to return items.

• All products must be re-sellable and returned along with the original packaging and documents. (Stock to order or Special order items are non-returnable).
• Goods must be returned within 28 days of purchase as per our Terms and Conditions
• Products must be returned to RoughTrax at RoughTrax Ltd, Units 4-7 Pixash Business Centre, Pixash Lane, Keynsham, Bristol. BS31 1TP United Kingdom

If Returned parts that qualified for Free Delivery.

If you return a product(s) that qualified you for Free Delivery and the remainder of your order does not exceed the £90 Free Delivery Promotion, then RoughTrax reserve the right to charge carriage for the remaining products purchased to cover the carriage cost.

Please visit our Returns page to download a returns form and for further information.